Suffer from the breakdown of Humax box Olympics.

Freesat webpage apologized to record the BBC for any owner of the Freesat digital TV box problem "a technical bug that affects the ability of the game Humax recorded Humax box" temporary Olympic channel has admitted not to use.

Cover the whole period of all the sports sessions 24 live action stream per game.

Freesat - free high-definition digital TV subscriptions - said and don't want to be suffering from the same failures, other manufacturers equipment.

Freesat marketing materials is large, the "summer sports" promotes.

Humax is only sold at United Kingdom, one of the digital satellite set-top box recorder: Foxsat HDR. Korea company believes it was United Kingdom best-selling model.

BBC is making efforts to resolve the companies fault United Kingdom Corporate Services Manager, said.

When the issues were identified on Tuesday recognized the problems made by HUMAX Michael Caughey said.

"You can do.

"We have more problem and a problem does not occur still receive would be 24 channels to all customers is--cannot be recorded, and BBC 1 HD, BBC HD and standard definition channels normally until you can record the coverage of the Olympic Games appear convinced however we it will rush out no. ?

Added software update is high likely broadcast facilities Monday before the he was and.

Confusion of encoding

Bob Hannent, Humax, Senior Manager, technical details provided on the MyHumax site.

"A way to encode the stream need PVR [index properly personal video recorders] [cannot build the box so there are problems", and he wrote.

"Think and get this mess and zero record time is. Other devices use the mechanism of the other indexes. Now the problem is understood. "

"We accidentally software easily the risk to consumers release is soon too, break in any other process.

'Huge disappointment'

Later said complaints about user issues Freesat messages posted on Twitter.

"We tried really hard... All other record the flow of the Humax Freesat + organizing box 24 "is said.

Organisation added: "and has been working the Olympics feat alone 24 stream to get it and we're this doesnt stop London 2012. Enjoy true hope "

There was also make messages to another JoinFreesat, an Internet Forum, and recommended user Freesat equipment and experienced problem. However, admits problem Humax Freesat site only, could not get a spokesperson comments.

At one time he contacted IT worker said Robert Wilson, Sheffield-based, the BBC cannot record some streams, had bought two of Humax boxes.

Had wanted to record a channel while I was involved myself to work and games are out of the House, he said.

"Some I was hoping-will no longer refer to events are advertised, and utilized for the event months, been a huge disappointment.